Welcome to Cilla Sebastian, home of the most extraordinary children’s clothing! We take pride in offering our customers the best shopping experience and customer service possible, so if you can not find the information you’re looking for on this page, please contact us at 1 (708) 833-3312. If you are calling us after hours, please leave a message and someone will return your call promptly on the next business day.
Thank you for shopping Cilla Sebastian!

Orders can be placed 24 hours a day, 7 days a week on Cilla Sebastian website. Online ordering is straightforward and convenient; simply click the “Add to Cart” button from any product page on the web site and then follow the subsequent instructions.

Telephone orders can be placed during business hours by calling 1 (708) 833-3312. Our Design Consultants are here to provide expert assistance to our customers between 9am and 6pm, Monday through Friday. Saturday from 10:00 a.m. and 4:00 p.m. Sundays (closed)

Or you may contact us by email at nicolette@cillasebastian.com

Presently, Cilla Sebastian accepts payments from Paypal only!

Order Status / My Account
If you’d like to check the status of your order, we encourage you to refer to your order confirmation. There you will find the lead time for the items you ordered. Please note that the lead times reflected are approximate, and are for the production time needed to complete your items. All items are custom ordered and require 4-5 weeks for your special order items, depending on the item, shipping method used and destination. We currently ship to the United States only.

We understand your concerns regarding privacy and designed this policy as part of our strong commitment to you.

Because members and their privacy are top priority at Cilla Sebastian, we use the most secure transaction software available. All credit card orders on Cilla Sebastian are processed on a secure server. Any credit card or other personal information you provide Cilla Sebastian is protected by encryption using Paypal’s secure site.

If you’d like to check the status of your order, we encourage you to refer to your order confirmation.
There you will find the lead time for the items you ordered. Please note that the lead times reflected are approximate, and are for
the production time needed to complete your items. All items are custom ordered and require 4-5 weeks for your special order items,
depending on the item, shipping method used and destination. We currently ship to the United States only.

We understand your concerns regarding privacy and designed this
policy as part of our strong commitment to you.

Because members and their privacy are top priority at Cilla Sebastian, we use the most secure transaction software available.
All credit card orders on Cilla Sebastian are processed on a secure server. Any credit card or other personal information you provide Cilla Sebastian is protected
by encryption using Paypal’s secure site.

Our rates and offerings may change from time to time. As a result, prices and availability of items in our collection, including those
saved in your My Favorites folder, are subject to change until orders are placed. When placing orders, charges reflected in your Shopping Cart,
including merchandise prices, are subject to correction in the event of calculation or printing errors. If a pricing error occurs, Cilla Sebastian will
contact you before proceeding with your order.

All Sales are final as we are custom made to order!! No returns will be allowed! There is a $15.00 flat rate shipping fee. If you need express or overnight delivery,
arrangements will be made prior to placing the order. Not all items are available for rush delivery. There will be an additional charge that will be quoted per order

Once your order has been placed with Cilla Sebastian it can not be cancelled.